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Social and Community Manager for Italy | SEMrush

Social and Community Manager for Italy

Prague, Czechia

SEMrush is an all-in-one digital marketing software suite designed and united by one mission — to make online competition fair and transparent, with equal opportunities for everyone. Going on our 11th year of trailblazing experiments and constant progress, we've grown into the world's leading competitive research service for online marketing. 

The ideal candidate will be responsible for managing and engaging with the organization's online community in a way which builds brand awareness.They will work cross functionally with internal partners to understand business objectives in order to communicate effectively with customers.  

Key responsibilities

  • Build and manage the company’s social media profiles and presence in the Italian market, including Twitter, Instagram, Facebook, Pinterest, LinkedIn ).

  • Engage in relevant social discussion about our company, competitors, and/or industry

  • Run regular social promotions and campaigns and track their success, ranging from Twitter chats, to Facebook conversations, as well as the content and links posted through these and other channels.

  • Monitor and respond to feedback and online reviews across various online communities across main social media channels (Twitter, Instagram, Facebook, LinkedIn)

  • Monitor competitors and be aware of SEMrush strengths and weaknesses compared to them

  • Drive consistent, relevant traffic and leads from our social network presence

  • Stay abreast of industry trends and best practices in the marketing industry by performing research and monitoring

  • Analyse brand sentiment and share of voice on social media across various online communities together with the community team

  • Explore new ways to engage and new social networks to reach our the target audience

Job requirements

  • Strong verbal and written English

  • Strong verbal and written Italian skills (native speaker)

  • Higher Education (preferably in Marketing, PR)

  • Work experience with clients: as an account manager, customer support specialist, community manager, social media marketing manager

  • Experience launching community initiatives (e.g. building an online forum, launching a conference or event) and excellent organisational skills

  • Excellent verbal communication and writing skills

  • Excellent copywriting skills

  • Ability to analyse online user engagement metrics with the help of Facebook insights, Google Analytics and similar tools

  • Knowledge of basic principles of digital-marketing, SMM

  • Experience in using SMM Software (Hootsuite, buffer, sprout social, audience, twitter analytics) would be a great plus

  • Ability to work in a fast-paced, demanding environment, with multiple and changing priorities

  • Ability to work independently as well as in a team

  • Humility, willingness to constantly learn and grow, creative playful approach to achieving goals


  • The perfect way for your professional development and acquire new skills

  • Exclusive access to our data, our knowledge, our product

  • Comfortable and cosy office in Prague 4

  • Paid 5 weeks of Holidays

  • Corporate education (trainings, seminars, conferences)

  • Corporate events

  • Multisport card

  • Bonus for individual/family activities

  • Language courses

  • Sick days

Some additional perks that SEMrush has to offer:

  • Flexible working day start (Between 9.00 am and 12.00 pm)

  • FREE snacks and drinks

  • Monthly onsite and offsite corporate events

It is the policy of SEMrush to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws.

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